Booking someone to work in your home is a different decision from booking a table at a restaurant, and it deserves a more specific answer than "our staff are trained professionals." This is the actual standard we hold, the actual minimum experience required, and how to verify any of it yourself rather than take our word for it.
Everything here is stated elsewhere on the site already, in our FAQ and on the founder's own page. This puts it together as its own explanation rather than leaving it scattered across one-line answers.
The minimum before anyone works independently
Every person on the team has at least three years of salon experience before joining us, and works independently on a client's booking only after training with us first. Nobody new is ever sent out on her own. This is a floor, not an average: the actual experience across the team runs considerably higher for most services.
What "trained with us first" actually means
Salon experience elsewhere does not automatically transfer to the specific standards a home visit requires, hygiene protocols that have to be visibly demonstrated to a client rather than handled behind a salon counter, working within someone's home rather than a fixed station, and the judgement to say no to a booking when a service is genuinely wrong for a client's skin rather than take the money anyway.
This is what the internal training covers before anyone is sent out alone: the hygiene sequence for each service, communicating clearly what a treatment will and will not do before starting, and when to decline a service rather than proceed.
How to verify this yourself, not just trust it
- Check the certificate directly.The lead beautician's certification is published on the homepage as an image, not described in text, specifically so it can be checked rather than taken on faith.
- Confirm who is coming before she arrives.Her name is given to you when your booking is confirmed. If whoever arrives does not match what you were told, call us before letting anyone in. This is not a hypothetical policy; it is how every booking is meant to work.
- Ask a direct question before booking.How long has she been doing this specifically, has she done this treatment before, what happens if you are not happy with the result. A business confident in its team answers these plainly rather than deflecting.
Why this matters more for some services than others
Experience matters for every service, but the cost of inexperience is not equal across all of them. A slightly uneven haircut grows out. A poorly judged eyebrow shape takes months to recover. A rushed or careless extraction during a facial can leave marks that outlast the booking by weeks. This is part of why every team member's minimum three years applies uniformly rather than being relaxed for services that look simpler on paper.
If you want to check anything about who is coming to your home before you book, ask us directly. A straight answer before you commit is the entire point of publishing this rather than leaving it as a one-line FAQ answer.
Common questions
What is the minimum experience required for your beauticians?
At least three years of salon experience before joining the team, and further training with us before working independently on a client booking. Nobody new is ever sent out alone.
Is the lead beautician actually certified?
Yes. Pinki Soni is a certified beauty therapist with 14 years in the trade, and the certificate is published as an image on the homepage rather than only described, so it can be checked directly.
How do I know the person who arrives is actually who you sent?
Her name is confirmed with your booking before she leaves for your address. If whoever arrives does not match what you were told, call us before letting anyone in, rather than assuming it is fine.
What does your internal training actually cover?
The hygiene sequence for each service, communicating clearly what a treatment will and will not do before starting, and recognising when to decline a service that is genuinely wrong for a client's skin rather than proceeding anyway.
Book what this guide covers
Full price lists and details for the services discussed here.
