Our safety checklist and our post on how beauticians are trained and vetted both touch on verification briefly. This is the one moment all of that preparation is actually tested: the beautician at your door, and whether what you see matches what you were told to expect. It deserves the full, specific steps rather than a single reassuring line.
This is exactly the process for any booking with us, laid out so you know precisely what to check rather than a general sense that it is handled.
What you should have received before she arrives
Her name and a photo, sent to you on WhatsApp when your booking is confirmed, before she leaves for your address. This is not sent as a courtesy message, it is the reference you check against at the door, so it is worth actually looking at rather than glancing past it.
The three checks at the door
- Does her face match the photo you were sent.This sounds obvious, but in practice it is the check most people skip because answering the door and letting someone in happens quickly and socially, not deliberately.
- Ask for her photo ID.She carries one, and asking to see it is completely normal, not awkward or suspicious. A genuine professional expects this question and answers it without hesitation.
- Confirm the services and the name on the booking out loud.A quick "you are here for the fruit facial and threading booking, right" confirms the visit itself matches what you actually booked, not just the person.
If anything does not match
Call us immediately, before letting anyone in, if the face does not match the photo, the ID looks wrong, or the booking details do not line up. This is not an overreaction. It is exactly the situation this entire verification process exists for, and we would always rather get that call than have you proceed on a hunch that something felt off.
Why we build the process this way
This verification process exists because letting someone into your home is a genuinely bigger ask than most services require, and we would rather over-communicate who is coming than leave you guessing. If any part of this process ever fails on our end, tell us, since it is exactly the standard we intend to be held to.
Common questions
How do I know the beautician at my door is actually who was booked?
Check her face against the photo sent to you on WhatsApp when the booking was confirmed, ask to see her photo ID, and confirm the booking details out loud. All three checks together are the verification process, not any single one alone.
Is it rude to ask a beautician for her ID?
No, it is a completely normal, expected request. A genuine professional expects this question and answers it without hesitation, and it should never feel awkward to ask.
What should I do if the person at my door does not match the photo I was sent?
Call us immediately before letting anyone in. This is exactly the situation the verification process is built for, and we would always rather receive that call than have anyone proceed on a hunch that something felt wrong.
Do I need to verify identity every time, even for a beautician who has visited before?
Yes. Staff schedules change, and the photo confirmation and ID check are worth doing on every visit, not just the first one, regardless of how much trust has built up over previous appointments.
Book what this guide covers
Full price lists and details for the services discussed here.
